General Conditions of the Rental Contract

The rental of Vehicles by Trayectis, a brand of Spacecar Srl (hereinafter the "Lessor" or simply "Trayectis") is governed by these General Rental Conditions (hereinafter the "General Rental Conditions"), including the Privacy Policy, the Rental Agreement (hereinafter the "Rental Agreement") signed by the Customer (hereinafter the "Customer" or the "Lessee") at the time of rental of a Vehicle (hereinafter the "Vehicle"), the Price List in force at the time of signing the Rental Agreement (published online on our website or booking engine) and the Damage Policy. The Customer declares that he/she has consulted all of the aforementioned documents (hereinafter collectively the "Contractual Documentation") and has had full and complete knowledge of them.

In accordance with and for the purposes of Articles 1341 and 1342 of the Civil Code, as well as Articles 33 et seq. of Legislative Decree No. 206/2005 (Consumer Code), the Client, by signing the Rental Agreement, declares that they have read and accepted the General Conditions of the Rental Agreement and that they approve the clauses included in all the articles discussed below.

Art. 1 Minimum accessibility requirements for the rental and driving of vehicles.

Both the Customer, as the holder of the Rental Agreement, and each driver authorized to drive the Vehicle identified in the Rental Agreement must comply with the identification and licensing procedures required by the Lessor, providing a valid identification document for the production of a copy. Each driver of the Vehicle agrees not to provide false or incorrect information regarding their personal details, age, residential or home address, telephone number, and email address, as well as to possess all legal requirements for driving license.

Both the Customer and each authorized driver must be at least 21 years of age and hold a valid driving license from an EU/EFTA country eligible for the type of Vehicle rented, issued for a minimum of 12 months, which they must present, together with their identity document, in order to obtain a copy. Any exceptions and/or authorizations for drivers under 21 years of age must be requested and agreed upon prior to signing the contract. Customers residing in a non-EU country must hold a driving license from their country of origin and a valid license for international use, or one translated by an embassy or equivalent authority, and legible in Latin characters. Rental access is permitted to persons under 25 years of age and over 75 years of age, subject to the application of a daily supplement for certain categories of Vehicles identified by the Lessor based on age groups. This supplement applies to the extent indicated in the Trayectis Price List.

To rent the Vehicle, a credit card is required, which is necessary to make the corresponding security deposit. In any case, the Lessor has the right to refuse to enter into the Rental Agreement at its sole and undisputed discretion, without obligation to provide the Lessee with any reason.

Art. 2 Modalities, criteria, deadlines and payments for the rental reservation.

Rental payments can be made using major credit cards, debit cards, cash debit cards, or other payment methods previously agreed upon with the Lessor. Except in the case of prepaid rentals, the balance must be paid upon vehicle pickup.

Reservations are accepted only based on the vehicle category selected by the Customer; model preferences are subject to the Lessor's availability, and the Lessor will always endeavor to accommodate the Customer's choice. In the event of unavailability of the reserved vehicle, the Lessor reserves the right to replace it with another of an equivalent or higher category; if the latter is unavailable, the replacement will be made with a vehicle of a lower category, but the rate will be recalculated accordingly. In the event of absolute unavailability to provide a vehicle, or in the event of the Customer's refusal to accept a vehicle other than the reserved category, the Lessor's sole responsibility will be to refund the amount paid by the Customer up to that point for the rental.

Any changes requested by the Client regarding rentals booked on the website www.trayectis.com or by telephone or email are subject to availability and must be agreed upon in advance with the Lessor. Extension requests that require the same vehicle to be available for periods exceeding 30 days are not permitted.

Reservations made on the Lessor's website (www.trayectis.com or booking engine) will result in the full rental charge to the payment card indicated by the Customer at the time of the transaction at the time of booking. The Customer may cancel such a reservation without any additional charge up to 72 hours before the scheduled Vehicle pickup date. To cancel the reservation and receive any refund, the Customer must submit their request through our Contact Us page. The amount paid online for the rental is non-refundable in the event of cancellation within 72 hours of the scheduled pickup date, in the event of a reservation with Vehicle pickup scheduled within 72 hours of the request, in the event of a "no-show" (the Customer does not pick up the vehicle on the scheduled pickup date/time), or in the event of a lack of accessibility requirements for the rental. Alternatively, if available, you can use the "Pay at Pickup" option. Please check in advance if this option is available when accessing the rental on the Lessor's website (www.trayectis.com).

Trayectis is committed to honoring accepted reservations when the customer arrives at the pickup location on the confirmed day and time, with a maximum delay of one hour. If the customer arrives after the expected delay, Trayectis is no longer required to deliver the vehicle. In the event of vehicle pickup outside of office hours, please contact Trayectis Customer Support to arrange vehicle pickup methods.

To confirm the reservation, the Client undertakes to present his/her credit card (in his/her name) at the time of signing the Contract with the Lessor, who will make the corresponding pre-authorization as a deposit according to the criteria established in the Trayectis Price List (for more details, see the online section Security Deposit.

The purchase of any additional product or service is optional and at the Customer's discretion. It is voluntary. The prices and features of the additional services offered by the Lessor can be found in the Price List published on the website www.trayectis.com.

In the event of a rental contract renewal through an OTA (Online Travel Agency) or rental broker, the contract itself is considered renewed, including all ancillary products and services initially requested by the customer (e.g., insurance coverage, etc.). By signing the Rental Contract, the customer agrees to pay all costs associated with the renewal.

By signing the Rental Agreement, the Customer also authorizes the Lessor to charge the payment card presented for the rental security deposit with the amounts corresponding to the rental expenses considered in full (e.g., excess mileage, extra days, etc.) as a refund, to financial liabilities, to penalties, and to all possible expenses that may arise upon return of the Vehicle (e.g., motorway tolls, accident management fees and/or damage to the Vehicle), loss of accessories such as, but not limited to, charging cables and systems supplied with electric traction Vehicles and Plug-in Hybrid Vehicles, etc.). The Lessor has the right to request a deposit from the Customer other than a credit card or to integrate it with another security. Any additional deposit, which will not be posted to the Customer's rental account and which will not bear any interest, will be returned at the end of the rental for any reason, reduced by any amount the Customer may owe the Lessor.

All rentals departing from airports and train stations are subject to additional airport and rail charges, imposed by the airport and rail authorities for each rental. These are mandatory charges imposed by any commercial activity within the airport and rail area and cannot be waived.

Art. 3 Vehicle insurance coverage

Each Vehicle is covered by RCA insurance in accordance with current laws, which guarantees third-party liability coverage for persons, property (excluding those transported), and animals (the person transported in the Lessor's Vehicle is equivalent to a third party); by CDW (Collision Damage Waiver) and TP (Theft Protection) insurance, which partially limits the customer's liability for damage caused to the Vehicle during the rental period, provided that an additional optional service that limits or extinguishes such liability has not been purchased (see the different types available in the section Vehicles & Services). In any case, this insurance does not cover damage caused to the tires, chassis, windows, and interior of the Vehicle (unless such damage is the result of an accident).

In the event of an accident, the Customer must complete the Friendly Accident Report form (CAI Module) with the other party, available in the Vehicle or on our website (https://trayectis.com/documentos-para-descargar) and send it to the Lessor's nearest agency (hereinafter, the "Agency") within 24 hours of the event, or deliver it with the return of the Vehicle if it occurs within the same 24-hour period from the event. The Friendly Accident Report form must be duly completed in all its sections, in order to clearly and unambiguously clarify the dynamics of the event. In the event that no accident has occurred, to allow the Lessor to protect its rights against fraud or unfounded claims, the Customer must, however, upon returning the Vehicle, explicitly declare (and in writing) that it has not been involved in or caused any event.

Art. 4 Fuel management and refueling

The Customer must return the Vehicle with the same amount of fuel present at the start of the rental. Alternatively, if the Customer fails to refuel, the Lessor will be responsible for this by charging the Customer the cost of the "Refueling" service indicated in the Trayectis Price List at Extraordinary rates  and the cost of the missing liters of Eni fuel.

For plug-in hybrid vehicles, the customer agrees to return the vehicle with only refueling. Trayectis is not obligated to also provide the charged battery for these vehicles during the delivery phase (please inquire).

Art. 5 Circulation of vehicles and conditions of use.

The Customer undertakes to maintain and use the Vehicle with the utmost care and diligence, respecting the purpose and characteristics indicated in the registration document and within the limits established by law, as well as to:

(I) not to sublease Vehicle;

(II) not entrust the driving of the Vehicle to persons other than those authorized in the Rental Agreement;

(III) not perform any repair work on the Rental Vehicle without the Lessor's written consent;

(IV) immediately inform the Lessor of any breakdown or anomaly in the Vehicle, stopping its use and referring to the Lessor's instructions regarding the possible replacement or return of the Vehicle;

(V) refuel the Vehicle with the appropriate fuel, maintaining it diligently, checking fluid levels and, where appropriate, performing any necessary refills;

(VI) not drive the Vehicle under the influence of drugs, narcotics, alcohol, intoxicants, or other substances capable of impairing the ability to understand and react;

(VII) take the utmost care of the Vehicle, activating all existing security devices, avoiding leaving any devices or valuables visible inside the passenger compartment, and, in general, doing everything necessary to ensure the maximum security of the Lessor's property;

(VIII) drive the Vehicle solely and exclusively in Italy, or, if previously agreed with the Lessee, may drive in countries within the European Union, Switzerland, or the United Kingdom by purchasing the "Cross Border Card" service (check with Trayectis staff regarding service availability in advance), unless expressly authorized in writing by the Lessor. For these purposes, the "Green Card" (international insurance certificate), delivered with the documents accompanying the Vehicle, does not constitute authorization in this regard, but rather a completion of the documents. In the event of transit through countries where the Customer has agreed not to use the Vehicle, the coverage and agreements limiting and excluding liability will cease to apply, and any costs the Lessor may incur due to breach of this commitment will remain the responsibility of the Customer (including any costs for stopping the Vehicle or repatriation), who must compensate the Lessor for the amount owed, in addition to the penalty for "Unauthorized Foreign Traffic" indicated in the Trayectis Price List;

(IX) not use the Vehicle for the transport of contraband goods, explosive or polluting materials, or for any other transport in violation of laws or regulations;

(X) not use the Vehicle for competitions of any kind, whether sporting or otherwise, or for road tests, including on motor racing circuits, or for driving lessons or driving practice;

(XI) not use the Vehicle on roads in poor condition or unsuitable for its technical characteristics;

(XII) not use the Vehicle to push or tow another Vehicle or trailer;

(XIII) not use the Vehicle for any other purpose in violation of laws or regulations, even if not expressly provided for in this Article 5;

(XIV) promptly inform the Lessor of any report notified to the Lessee by any Authority regarding the Vehicle during the rental period. The Lessor reserves the right to repossess the Vehicle at any place and at any time in the event of a violation of the rules of this Article 5;

(XV) not transport animals, substances, or anything else whose condition or odor could cause damage to the Vehicle. In the event of extraordinary cleaning of the Vehicle, the corresponding amount will be charged to the Customer;

(XVI) not use the Vehicle for the transportation of people or property for a fee, except in the latter case for commercial vehicles;

(XVII) not smoke and not allow passengers to smoke inside the Vehicle.

(XVIII) notify the operator upon returning the electric or hybrid Vehicle to the operator of any entry into a restricted traffic zone, indicating the municipality to which it belongs, to allow Trayectis to make the necessary communications to obtain the necessary authorizations. In the event that, due to such failure to communicate, Trayectis receives administrative sanctions, the customer undertakes to reimburse the payment of said sanctions upon simple written request.

Art. 6 Acceptance and return of the Vehicle.

The Lessor delivers the Vehicle to the Lessee complete with all legal accessories and all necessary documentation for its use. Upon delivery of the Vehicle, the Lessee acknowledges that it, with the equipment, equipment, and all accessories provided by the Lessor, is in verified mechanical working order, in good general condition, and in accordance with the agreed use.

The Lessee agrees to return the Vehicle, along with its accessories and documents, free of any belongings or property, at the times and places indicated in the Rental Agreement Return Report, in the same condition as it was delivered, including cleaning, obviously considering wear and tear proportional to the duration of the rental and the mileage traveled. Upon return, the Lessee is responsible for verifying the condition of the Vehicle, jointly with the Lessor, and checking and signing any discrepancies with respect to what was indicated in the Rental Agreement Return Report at the time of delivery.

If joint verification is not possible, the Customer must sign for any damage caused to the Vehicle during the rental period, including it in the Rental Agreement's Return Report and before the contract is concluded. Furthermore, the Customer expressly authorizes the Lessor to charge the cost of managing and repairing these defects and any other damages and missing items found in the Vehicle, even after its return and not reported. Therefore, the Vehicle must be returned during the opening hours of the Agency where it was received, or, at the Customer's request, to another Agency and/or the Lessor's parking lot. In the event of return outside of the Agency's opening hours, the rental will be considered concluded when the Agency reopens - provided that the Vehicle has actually been received by the Agency - both for the purposes of determining the price and for liability related to the possession of the Vehicle itself (by way of example and not limitation, in relation to damages of any nature, total or partial theft and/or fire, lack of refueling (fuel tank not completely full), lack of on-board accessories including cables and charging systems, where applicable, for electric traction Vehicles and plug-in hybrid rechargeable Vehicles, etc.).

In the event of not returning the Vehicle at the locations and times indicated in the Rental Agreement (i.e., 59 minutes after the return deadline established therein), the Customer agrees to pay, as a penalty, an amount equal to the "Standard Rate" for daily rental of the Vehicle (see Extraordinary rates) for each day of delay until return, without prejudice in any case to greater damages, unless written authorization has been issued by the Lessor to continue the rental. In this case, the previously agreed rate must be paid until the end of the authorized period; after this period, the above penalty will be applied again. For rates subject to time limits (e.g., weekends, holidays, promotions), once the tolerance period has elapsed, the possibility of applying such rates ceases and the amount corresponding to the "Standard Rate" for daily rental will be charged. If the Vehicle is not returned to the location indicated in the Rental Agreement, but in any case to a Rental Agency, the fees established for rentals with return to a location other than the pick-up location will apply, plus any administrative costs.

In the event of a breakdown or at the Renter's request, the Vehicle must be returned by the Customer to any Rental Agency, who will replace it subject to availability, at no cost to the Renter and without prejudice to the Renter's right, at its sole discretion, to refuse to provide a replacement Vehicle in the event of insolvency, theft, fire, negligence, or serious accident of the rented Vehicle. Any replacement will normally be made with a Vehicle of the same category; in the event of unavailability, the Customer may be provided with a Vehicle of a lower or higher category, applying the reductions and increases provided according to the terms indicated at Extraordinary rates Vehicle replacement is included in the rental price except in the case of breakdowns due to the Client's own fault or due to fraud or negligence on the part of the Lessee.

In the event of non-return of the accompanying documents and/or registration, keys, etc., the Customer agrees to pay, as a penalty, the costs of redelivery plus a handling fee.

Any claim or complaint against the Lessor in relation to the rental may be filed by the Customer no later than 10 days after the date of return of the Vehicle and/or closing of the Rental Agreement. Therefore, the Customer acknowledges that they waive any right to submit requests for refund and/or compensation outside of this period.

The Customer agrees to return the Vehicle as soon as the Lessor requests it. In the event of non-return, the Lessor has the right to repossess the Vehicle by any means, even against the Customer's will, and at the Customer's sole expense.

If the Vehicle is returned before the return date/time indicated in the Rental Agreement, no refunds will be issued for unused rental days and hours.

Art. 7 Customer Responsibilities.

The Customer is responsible for any damage, theft, or fire that occurs to the Vehicle, as well as for fines and/or any other charges resulting from violations of the Highway Code or other legal or regulatory provisions, tolls, parking costs, and, in general, any amounts related to the use of the Vehicle during the rental period. The Customer agrees to reimburse any amounts advanced for this purpose, including the postal and administrative costs required for the refund request.

The Customer authorizes the Lessor to also charge the administrative costs for damage, theft, or fire indicated in the Trayectis Price List. This is without prejudice to the Customer's ability to demonstrate that the aforementioned violations and/or damage to the Vehicle were due to causes not attributable to the Customer. This clause does not, under any circumstances, reverse the burden of proof nor exclude the possibility of proposing exceptions under the law.

The Trayectis damage management policy is explained online in the "Financial Responsibility" section (https://trayectis.com/economic-responsibility). The Lessor reserves the right not to immediately repair the Vehicle if the damage caused by the Customer does not compromise its functionality. The value of the Vehicle is determined based on the price indicated in the Quattroruote newspaper at the time of the event, unless it occurs within the first six months of the Vehicle's registration, in which case reference will be made to the new list value. The Customer's liability extends to the cost of repairs, the loss of value of the Vehicle, the loss of rental income quantified according to the criteria described in article 6 for failure to return the Vehicle within the agreed timeframe, towing and storage costs, and administrative costs incurred in managing any event or claim arising from damage caused to the Vehicle or the accident, which will be borne by the Customer in accordance with the provisions of https://trayectis.com/supplementary-rates.

In the event of any breakdown or vehicle breakdown, the Customer must contact the Roadside Assistance Service by calling the telephone number indicated in the documentation available in the vehicle's glove compartment, or online at Contact-us. The assistance service will be at the Customer's expense, unless the Customer has opted to purchase optional assistance services.

The financial liabilities indicated in the Rental Agreement remain the sole responsibility of the Customer, except in the event that the Customer subscribes to one of the liability limitation/exclusion services, which can be found in the price offer on the website www.trayectis.com or in the booking engine. In any case, the effectiveness of this coverage for the Customer, as well as any limitations of liability provided for in their favor, even by contract, are excluded in the event of intent or gross negligence on their part, including driving while intoxicated or in violation of the Highway Code or other laws and regulations. Also excluded from coverage and limitations or exclusions of liability are damages caused intentionally by the Customer to the Vehicle, or through negligence, as well as damages related to the interior of the Vehicle (including the dashboard, airbags, seat belts, touchscreen displays, etc.), to the roof and caulking of vans, damages caused by a failure to assess the height of the Vehicle and objects protruding from or covering the roof, damages caused to the clutch kit, engine overrevving, damages resulting from refueling or incorrect refueling, incorrect or failed refueling in the case of fully electric Vehicles and Plug-in Hybrid Vehicles, theft of tires and/or rims, breakage of components due to unauthorized driving on poor roads, as well as damages caused by non-compliance with the provisions on Vehicle Traffic and Conditions of Use referred to in Article 5 above.

In the event of theft and subsequent recovery of the Vehicle, the compensation owed by the Customer to the Lessor will be determined by applying the "Standard Rate" daily rental rate up to the date of release of the seizure and return of the Vehicle, within the limits of the loading quota, except, in any case, compensation for damage suffered by the Vehicle. In all cases of total or partial theft or fire, or vandalism, the Customer is obligated to immediately file a periodic report with the competent authorities, delivering a copy within 48 hours, along with the Vehicle keys, to the nearest Lessor Agency and actively collaborating with them in the management of the legal proceedings. In the event of failure to return the documentation relating to the theft and the Vehicle keys after the indicated deadlines, the Customer will be responsible for the entire insured value of the Vehicle. In the event of total theft, the Customer is always obligated to compensate the Lessor for the amount corresponding to a full tank of fuel. In the event of partial theft, the Client must compensate the Lessor up to the maximum amount of Theft Liability indicated in the Rental Agreement.

In the event of an accident involving or caused by the rented Vehicle, even if the Vehicle is not damaged, the Customer is obligated to report it to the nearest Rental Agency within 24 hours of the incident, completing and submitting the CAI form. Otherwise, any coverage or limitation of liability conventionally established in favor of the Customer will be void. In the event of failure to comply with the information and communication obligations referred to in the preceding paragraphs, all limitations and/or exclusions of liability for damage, theft, or fire, whether total or partial, stipulated in favor of the Customer are void. The Customer is also liable for any damages suffered by the Rental Agency in connection with the failed or delayed communication. If the Customer submits a CAI form duly signed by both parties regarding the accident, with clear assumption of liability by only the other party, the financial liability referred to in the Rental Agreement cannot be charged to the Customer.

Due to the resulting increase in insurance costs, in the event of a passive accident or insolvency, a flat-rate penalty indicated in the Vehicle Price List will be payable, without prejudice to greater damages, even in the event of an error or omission in the collection of the necessary documentation for the management of the claim itself. The penalty in question (liability for passive or insolvency claims) will also apply if the Client contracts liability limitation/exclusion services. At the time of the accident, the Client must take steps to obtain the necessary evidence to correctly identify liability. To do so, they must:

(I) proceed to draft the CAI form or, alternatively, request the intervention and report the incident to the Traffic Police, Carabinieri, or Traffic Police;

(II) collect the names and addresses of any witnesses present;

(III) if requested, even subsequently, collaborate with the Lessor in managing any causes that may arise as a result of the accident;

(IV) not leave the Vehicle unattended and without adequate safeguards.

In the event of seizure or administrative detention of the Vehicle, the Customer agrees to pay the Lessor, in addition to the agreed rental amount, an amount equal to the "Standard Rate" daily rental until the date of release from seizure and return of the Vehicle.

Art. 8 Contract in the name and/or on behalf of third parties and jointly liable.

Anyone who enters into the rental agreement on behalf of and/or for the account of a third party is jointly and severally liable with that third party for full compliance with all obligations contained in the rental agreement, without the benefit of prior performance. The Customer who stipulates the rental agreement is responsible in all cases for any act, action, or omission attributable to the driver of the Vehicle. All customers and/or authorized additional drivers and credit card holders shall be jointly and severally liable for all obligations of the Rental Agreement holder arising from the agreement and the laws applicable to it.

Article 9 Force majeure.

Neither party shall be liable for a breach of its obligations under this Agreement if it can prove that:

(I) the breach was caused by an event beyond its control;

(II) it was not reasonable to expect that, when entering into the Agreement, it would have taken into account the possibility of such an event occurring and its effects on its ability to perform;

(III) it was not reasonably possible to avoid or remedy such an event or at least its effects.

Art. 10 Charges and methods.

The Client is obligated to pay the Lessor:

(I) the rental rate, determined at the time of booking or according to the criteria defined in the rental agreement and in the information documents of the Trayectis Agencies, as well as those defined in the agreements with any Tour Operators. In the case of rentals made through Tour Operators and/or prepaid, the Client is jointly and severally liable to the Lessor to pay the amounts owed under the rental agreement;

Furthermore, the Client is obligated to expressly authorize the Lessor to deduct from the security deposit the amounts, provided they are duly justified, necessary to reimburse the Lessor for expenses incurred in the various possible situations reported below:

(II) reimbursement of expenses incurred for the recovery of the Vehicle not returned to the agreed location for any reason;

(III) the amount of economic sanctions charged to the Client and/or the Lessor for violations of the Highway Code or other applicable legislation, committed by the Client during the rental of the Vehicle;

(IV) any other amount owed based on the provisions of the previous articles (including, but not limited to, refueling service, after-hours returns, surcharges, penalties, compensation, as well as any difference resulting from the use of a service other than the expected one). In general, charges for damages, for lack of fuel and/or electric charging, for overtime and possible related penalties, requested in the absence of the Customer, are notified within 3 business days from the date of actual collection of the Vehicle (for example, excluding hidden damages or any mechanical damage discovered later, which will be notified upon detection). Regarding the request for collection of damages, the Customer will have 5 business days from the sending of the notification to accept or dispute via email the amount requested for the penalties. If no dispute is received within 5 business days after the debit notification, the notified amount will be collected. In the case of severely damaged Vehicles, the Customer will also be charged an amount related to the technical downtime calculated as the number of days of the certified technical estimate multiplied by the "Standard Rate" for the Vehicle category assigned to the Customer for the rental (see the online section https://trayectis.com/additional-rates).

In the event of electronic and/or remote detection of traffic fines, these will be forwarded to the Lessor, who will then provide the driver's details to the competent authorities.

It will not be possible to pay the fine through the Lessor; it must be paid directly by the Customer to the local authorities that detected the violation and issued the fine, after sending the necessary communication via email or postal mail. The Lessor will immediately notify the Customer of the details of the violation by email to the email address provided when signing the Rental Agreement.

Art. 11 Use of satellite devices.

The Customer and any user of the Vehicle are informed that, for security reasons, some Vehicles may be located using GPS devices provided by the Lessor's third-party providers in order to protect the Vehicle from the risk of theft or fraud. The aforementioned devices can detect, for example: the Vehicle's location with a relative cartographic map that can be used in the event of theft, robbery, or embezzlement; speed and acceleration data in the event of accident detection; and trip statistics. The database(s) in which this information is stored are managed by specialized external companies specifically designated as Data Processors by the Lessor. Their references are available by contacting the Lessor with a detailed request at info@trayectis.com.

The data in question is retained in the databases for a maximum period of 10 years after the expiration of the rental agreement, at the end of which it is automatically deleted.

The Lessor reserves the right to communicate such data to judicial authorities, insurance companies, law firms, and companies specializing in the prevention and management of theft and accidents, and to use or have used the content for any action in the benefit of its own protection.

Art. 12 electric vehicles and plug-in rechargeable hybrids.

If the Vehicle covered by this contract falls into the fully electric or plug-in hybrid category:

1. Trayectis is required to ensure, as standard equipment for fully electric Vehicles, the presence only of a public charging cable. The absence of a possible home charging system among the Vehicle's equipment will be communicated on the corresponding exit form. In the absence of specific notification, the equipment is intended to include both the public charging cable and a system for any home charging.

2. It is not required to guarantee, as standard equipment for plug-in rechargeable hybrid traction vehicles, the presence of a public charging cable or a system for any home charging. The absence of one or both of the aforementioned charging devices among the Vehicle's equipment will be communicated on the corresponding exit form. In the absence of specific notification, the equipment is intended to include both the public charging cable and a system for any home charging.

The Renter and any potential user of the Vehicle have been informed about the operating methods and the equipment present on board, as specified above. Upon receipt of the Vehicle, the Renter acknowledges that it is delivered complete with the necessary equipment, unless otherwise indicated on the departure form.

In the event of discrepancies or missing equipment, it is the lessor's sole responsibility to inform the Trayectis operator, requesting this information on the Vehicle Return Form attached to the Rental Agreement.

In the event of damage or loss to the delivered equipment, the Client authorizes the Lessee to charge the credit card presented for the Security Deposit to secure the rental, as a penalty, the amount indicated in the "Damage Table" published online at Economic responsability

In the case of electric Vehicles, the Client hereby authorizes Trayectis to charge any overtime parking costs charged to Trayectis by the system operator (for example, in the event that the Vehicle is improperly charged beyond the maximum time established by the system for charging without parking charges) chosen by the Client, if the parking of the charging Vehicle exceeds the maximum continuous time allowed by the Administrator for charging without additional parking charges, as indicated in the price list for all AC and DC systems operable with the offered service.

Art. 13 Termination clause.

Violation of the provisions of Articles 1, 2, 3, 4, 5, 6, 7, and 10 entitles the Landlord to terminate the contract pursuant to Article 1456 of the Italian Civil Code and compensation for any additional damages.

Article 14 Data processing.

During the execution of this contract, in relation to the type of services covered by this contract, in accordance with Legislative Decree 101/2018 (Italian Legislative Code), the parties mutually acknowledge that the personal data collected from the Client will be processed electronically or otherwise: a) for all mutual contractual and legal obligations; b) for the purposes of collecting pre-contractual information, including economic and financial evaluation; c) for the verification of payment methods for stipulated contracts; d) for allowing public authorities to send relevant complaints to the Client responsible for violations of the Highway Code or other legislation; e) for communication to suppliers, both domestic and foreign, when they intervene in the execution of this contract; f) for the sending of commercial and promotional communications through the use of computerized or automated tools, such as email, fax, etc.

It is specified that the provision of data for the purposes mentioned in letters a) to e) is mandatory for the execution of the contract; The provision for the purposes mentioned in letter f) is, on the contrary, optional but essential to obtain the relevant services.

Art. 15 Contractual modifications

No modifications may be made to these General Conditions without the consent of a representative of the Lessor with appropriate written authority.

Art. 16 Applicable law and exclusive jurisdiction.

La relación de alquiler a que se refiere este Contrato se rige por el Código Legislativo de la República Italiana. Para todos los litigios relacionados con las relaciones mencionadas en la "Documentación contractual", sin perjuicio de la competencia del tribunal de consumidores, el Tribunal de Vicenza tiene competencia exclusiva.

Art. 17 Translation.

In case of doubt or difference of interpretation, the Italian version prevails over the Spanish, English, or foreign version, as it expresses the exact intention of the parties. The text in another language, which may be consulted and made available upon request, represents a literal translation only.

Art. 18 Interpretation.

If any provision of the Agreement is deemed invalid or unenforceable, in whole or in part, it shall be severed and the Agreement shall remain valid and enforceable for the remaining provisions.

Art. 19 Address and communications.

For all legal purposes, the Client declares that, for the purposes of this rental agreement, they will choose their domicile as the address provided to the Landlord in the Rental Agreement. Unless otherwise indicated, communications between the parties regarding the agreement will be sent to the email address provided by the Client.